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An alternative to the nervous connection architectures at the heart ofAI models like OpenAI ’s o1is ingest a second . call symbolic AI , it uses rules refer to special tasks , like rewriting lines of textual matter , to figure out larger problems .
Symbolic AI can deftly harness some job that neural connection struggle with . And recentresearch has shown that itcanbe scalable . ( Historically , symbolic architectures have n’t been compute - efficient . )
The scalability breakthrough have fuel a wellhead of startups applying emblematic AI to various domains , likeOrbyandTekTonic(which are building initiative mechanization tools),Symbolica , andUnlikely AI(founded by Alexa carbon monoxide - creator William Tunstall - Pedoe ) .
One of the new ventures to emerge from stealth isAugmented Intelligence , plunk for by $ 44 million from investors including former IBM President Jim Whitehurst .
Augmented Intelligence has built a conversational AI model , Apollo , that it claim “ combine[s ] two on the face of it opposite engineering science ( neuronal networks and symbolic AI ) into a cohesive , actionable , trainable model . ” This make the results both more predictable and “ agentic ” — the late AI buzzworddu jour — than your distinctive neural web - based system . For example , instead of but reply a question about flights with instruction on how to Scripture , a business client could use Augmented Intelligence ’s AI to give a tilt of faresandbook the flight of steps for the customer , according to a caller - provided fact sheet .
“ There ’s a big difference of opinion between chatbots like ChatGPT , whose primary end is to chat with the user , and conversational agents that take actions or employment on behalf of company , ” Elhelo told TechCrunch . “ Once you connect the AI to tools — either to retrieve entropy or to act — the manakin is not relying any longer on its training data , and the caliber of intelligence activity drops dramatically . ”
Augmented Intelligence ’s AI can power chatbots that answer question about any number of matter ( for example “ Do you price match on this product ? ” ) , integrating with a companionship ’s subsist APIs and workflows . Elhelo claims the AI was school on conversation information from X of chiliad of human customer service agents .
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Setting away for a momentpeoples ’ feelings on trade name chatbots , why would a ship’s company choose Augmented Intelligence over another AI marketer ? Well , for one , Elhelo says that its AI is trained to use tools to fetch in info from outside sources to complete project . AI from OpenAI , Anthropic , and others can likewise make use of tools , but Elhelo claim that Augmented Intelligence ’s AI execute better than neural internet - driven solution .
The AI is also more interpretable because it render a log of how it reply to queries and why , Elhelo asserts — giving society a mode to fine - tune and ameliorate its performance . And it does n’t train on a company ’s data , using only the resource it ’s been give permission to accession for specific contexts , Elhelo say .
“ Apollo does not want training on companionship data , ” the fellowship fact sheet says , “ and take into consideration the deploy companionship ’s rule - establish instructions . ”
That bit about not training on customer data will for certain attract to business wary of exposing arcanum to a third - party AI . Apple , among others , reportedlybanned faculty from using OpenAI tools last class , citing concern about secret data leakage .
Now , Elhelo create some dubitable claims , like that Augmented Intelligence ’s AI can “ eliminate hallucination . ” But the 40 - employee company appear to be winning commercial enterprise yet , most recently secure a strategical partnership with Google Cloud to bring its model to the platform .
Elhelo did not partake in info on revenue . But hedidtell TechCrunch that Augmented Intelligence ’s last $ 10 million fundraising around valued it at $ 350 million — a comparatively in high spirits figure for an AI vendor that only recently brought its mathematical product to market ( and wasn’tfoundedby atitan of the AI industry ) .
“ Traditional language good example trust on transformer architectures , which excel at convention recognition and language generation , ” Elhelo order . “ However , these architecture fall short in situations where the model needs to perform natural process , make decisions , or interact with tools . Apollo ’s neuro - symbolic computer architecture and opening it unlocks for companies … puzzle out those problems . ”
Correction : This narrative has been revise from its original version . The original version attributed sure statements to the CEO , when in fact those statements total from a company - provide fact flat solid . The original version also misstated the business firm that head Augmented Intelligence ’s last backing around , according to a company representative . The original adaptation also affirm that the chief operating officer did not respond to a reporter ’s questions about an earlier incarnation of the caller , Delegate . In fact , due to a communication computer error , the companionship was not given a chance to respond to questions about Delegate , therefore references to that company have been move out from the article at this clip .
