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Bitcoin ’s exchange is turning out to be bad newsworthiness for Coinbase , the crypto trading app that has just sustain some of its customers are seeing a zero proportionality across their Coinbase accounts . “ Your assets are safe , ” the firm assured the app ’s users viaa Status page on its website , append that its team is investigating the issue and will provide an update shortly . [ Update : The caller has since said the issue are improving but the app is determine “ heightened traffic . ” ]
The app ’s clangor today has to do with the late demand for Bitcoin , the pop cryptocurrency that latterly surged to $ 60,000 — closelipped to its all - fourth dimension highlast find out in 2021 . The Leontyne Price of Bitcoin climbed in the viewing ofU.S. bitcoin smirch ETFs , driving a 42 % price rally this calendar month . According toReuters , this was the largest monthly addition the digital plus had seen since December 2020 . As of the fourth dimension of writing , Bitcoin was up above $ 61,448 , or a 7.66 % increase today .
The sharp ascension has fueled reincarnate interest in apps like Coinbase , which allows substance abuser to buy , betray , and hold crypto product in a digital wallet . This rapid increase in demand , including from more insouciant crypto investors , have seemingly contributed to the app ’s current issue , as Coinbase says the app is experiencing issues from high traffic .
Users of the Coinbase app grew interested on Wednesday as they access to find their accounts show a zero symmetricalness , despite owning crypto assets .
We are aware that some drug user may see a zero balance across their Coinbase chronicle & may experience errors in buying or merchandising . Our squad is investigate this & will provide an update shortly . Your assets are dependable . you may traverse this incident athttps://t.co/a3pl4WiDhZ
— Coinbase Support ( @CoinbaseSupport)February 28 , 2024
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Meanwhile , the fellowship ’s tech backing TV channel on X ( formerly Twitter ) was still answer to user with a circle of stock troubleshooting steps , instead of receipt the trouble is on Coinbase ’s side — a now far too common problem with automated customer support chronicle that seem to be disconnected from the large system ’s ups and downs . The company has only just now begun to narrate users it ’s aware of the payoff and that it ’s working to fix the problem quickly .
Coinbase ’s own Status Sir Frederick Handley Page wasfirst updated at 9:40 a.m. PSTto recognize it ’s looking into the issue .
“ We are aware that some users may see a zero balance across their Coinbase story & may experience error in purchasing or selling , ” the company wrote ina new post on X. “ Our team is investigating this & will provide an update briefly . Your plus are safe . ”
The way out arises at a speculative time for Coinbase , when a bit of more perfunctory investors have returned to the crypto trading market only to find they have , on the face of it , no plus .
Remarked one exploiter on X , who deal a image of a zero balance , “ My mum name and enquire me and mine was at zero also , ” they suppose .
Anybody else’s@coinbaseaccount calculate like this ? My mammy call and asked me and mine was at zero alsopic.twitter.com/c1QmcxVhG4
— based charker 👾 ( @therealchaseeb)February 28 , 2024
in force to know everyone else’s#Coinbaseaccount is zero as well because I was about to cry in my carpic.twitter.com/pneNPyT72V
— K.Rich ( @KadeemGotJokes)February 28 , 2024
At 10:44 a.m. PST , Coinbase also note that some exploiter were experiencing increase latency across its Help Center as well , leading to longer than normal wait clock time or the unfitness to open up a new reenforcement chat .
At 12:15 post-mortem examination PST , Coinbase said customer login has recuperate and sends are better . It ’s also seeing betterment in trading on the platform , but some customer may still see misplay to due “ heightened dealings . ”
Developing . . .
