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Sierra , the AI startup co - founded by OpenAI chairman Bret Taylor , hasraised$175 million in a funding unit of ammunition that esteem the startup at $ 4.5 billion .
Sierra , launched by Taylor and longtime Google White House Clay Bavor , centre on selling AI - powered client service chatbots to brands like WeightWatchers and Sirius XM . There ’s an “ factor ” portion , as well . The platform connect to other enterprise organisation to guarantee tasks on behalf of the customer without humans being involved .
There ’s sure enough no shortfall of contention in the chatbot distance . But Sierra claim its tech is less susceptible tohallucinations , the made - up fact AI model occasionally retch .
Sierra also lets customers customize its AI ’s personality to their corporal stigma , using a “ constellation ” of reproductive AI models from OpenAI , Anthropic , and Meta , among others , to dispatch labor and check for accuracy .
Taylor and Bavor have a tenacious account in client service tech . Taylor spent nearly a decennium at Salesforce , and years ago founded Quip , which Salesforce bought for $ 750 million in the summer of 2016 . Bavor managed Gmail and Google Drive at Google , among other consumer - face Cartesian product .
Taylor foregather Bavor while at Google , where he work on before swear out as Facebook ’s CTO for several years . At Google , Taylor is wide credited with help to establish Google Maps . age after , he ’d supervise the Twitter board throughout the social media site’stakeoverby Elon Musk .
Investors in Sierra ’s belated round include ICONIQ and Thrive Capital . Greenoaks Capital lead the round , which institute Sierra ’s aggregate raised to $ 285 million , perCrunchbase .
