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The British Library has told customers that their personal data may have been stolen during a recent ransomware approach that knock the library ’s systems and website offline for the past month .

In a observance sent to customers this week , which TechCrunch has see , the British Library said that its client relation direction ( CRM ) databases were get at during the cyberattack , for which the Rhysida ransomware gang has since claim responsibleness .

“ At a lower limit these databases contain the name and e-mail address of most of our users , ” the disclosure card read . “ For user of some of our services , these database may also contain a postal address or telephone number . ”

We ’re continuing to experience a major engineering outage as a result of a cyber - attempt . This is affect our website , on-line systems and inspection and repair , as well as some onsite services . Our sites are still open and you’re able to discover details of the services available , plus other useful…pic.twitter.com/JBmMTBRP1 M

— British Library ( @britishlibrary)November 27 , 2023

It ’s not have it off how many customer are regard , and British Library spokesperson Lishani Ramanayake declined to say when take by TechCrunch .

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In a listing on its obscure internet wetting internet site , the Rhysida work party claim to have put out 90 % of the data it stole from the British Library . consort to the listing , see by TechCrunch , this includes more than 490,000 files , tote up 573 gigabytes , which the British Library did not gainsay when asked . Ransomware gangs typically issue files on their drab web outflow sites to extort victims into pay a ransom .

The Rhysida gang antecedently put the data up for sale for about $ 740,000 worth of cryptocurrency at the time of publishing .

TechCrunch has reviewed portions of the published data , including various interior document , such as education information and account , and sensible employee selective information , like pay details and scans of passports .

Inan earlier update published last calendar week , the British Library confirmed that some intimate data point had leaked online , which “ appear to be from our interior HR file . ” At the metre , the organization said it had “ no evidence ” that customer information was compromised .

The British Library say in its most late revealing that customer ’ payment info is not included in the leak , as all payment processing is outsource to third - political party requital provider .

“ We are , therefore , sure-footed that no credit or debit circuit card datum was on the unnatural internet , and that any card detail you may have used to make purchases with us are still good , ” the library say .

The British Library ’s system were first compromised in October and the incident continue to affect the program library ’s website , on-line scheme and some on - site service , including access to appeal items . Its website presently expose a content stating that the British Library is experiencing a “ major engineering science outage ” due to the cyber incident .

The library says that while it “ foretell restoring more armed service in the next few weeks , ” kerfuffle to certain divine service is now expected to “ run for several months . ”

Do you have more entropy about the British Library cyberattack ? you may contact Carly Page securely on Signal at +441536 853968 or byemail . you’re able to also contact TechCrunch viaSecureDrop .

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