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The U.S. Federal Trade Commission ( FTC ) is requiring Care.com , a political program for gig workers in the eldercare and tyke care blank , to pay$8.5 millionin refund for delude caregivers who were looking for job and making it hard for families to cancel their pay membership .
Theagency pronounce on Mondaythat the party ’s selling messages misled customers about the numeral of jobs that were available on its platform and the amount of money the jobs compensate .
individually , the FTC said Care.com made it complicated to cancel memberships , sometimes guiding users to multi - page questionnaires and warnings , and ordered it to provide a “ simple cancellation method . ”
Care.comreleased a statementsaying it settled with the FTC to keep its focus on helping family and caregivers , despite originally being “ fully prepared to litigate for the next several old age if necessary . ”
