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Japanese electronics giant star Casio has corroborate that many of its systems remain unserviceable almost two week after it was come to by a ransomware onrush .
Casio spokesperson Ayuko Hara state TechCrunch on Thursday that the company go out “ no prospect of recovery yet ” as it struggles to bounce back from the cyberattack .
“ Since October 5 , our waiter go through a organization failure that rendered several of them unuseable , ” Hara told TechCrunch , adding that the company afterward took measures to disconnect its servers to prevent the spread of damage .
“ This countermeasure is affecting our receiving and range orders with suppliers and docket of production shipments , ” Hara said . “ There is no prospect of recuperation yet , but we are prioritizing our customers as we move forward with recovery . ”
These shipping issue come out to be affecting client only in Japan , TechCrunch has learned , where customers are met with a prompting that states : “ Due to a problem with our product shipping scheme , the shipping day of the month is currently undecided . ” Casio ’s U.S. internet site appear unmoved at the time of publication .
On Friday , Casio revealed it had been the victim of a ransomware approach , which saw attackers compromise sensitive company data and the personal information of employees , contractor , business partner , and job applicants . This datum stealing was claimed by the Underground ransomware group , which shared so-called samples of the stolen Casio information on its benighted web leak site .
Hara tells TechCrunch that the “ cyberpunk exit a threatening message indicating their intention to leak our information , ” but said that Casio had not received a ransom money need . This suggests the companionship has not made contact with the ransomware mathematical group , but Casio would not comment when asked by TechCrunch .
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Casio has not yet determined which types of data were stolen or how many individuals are potentially affected , Hara say .
“ We have identified that sure entropy have [ sic ] been compromise , particular are still under investigation , ” Hara enunciate . “ But we are sure no credit poster information of our customers has been compromise . ”
Underground , which security measure expert have linked to the Russia - linked cybercriminal group known as RomCom ( or Storm-0978 ) , claims to have stolen more than 200 gigabytes of data from Casio ’s system . Security researchershave linked the RomComgroup to cyberattacks carried out on behalf of the Russian State Department .
When asked whether Casio disputes Underground ’s claims , Hara said the company is “ presently investigating . ”
