Topics
late
AI
Amazon
Image Credits:DoorDash / file photo
Apps
Biotech & Health
clime
Image Credits:DoorDash / file photo
Cloud Computing
Commerce
Crypto
Image Credits:DoorDash
go-ahead
EVs
Fintech
Fundraising
contrivance
bet on
Government & Policy
computer hardware
layoff
Media & Entertainment
Meta
Microsoft
Privacy
Robotics
security system
societal
Space
Startups
TikTok
Transportation
Venture
More from TechCrunch
Events
Startup Battlefield
StrictlyVC
newssheet
Podcasts
telecasting
Partner Content
TechCrunch Brand Studio
Crunchboard
Contact Us
Shame on the non - tippers . As Americans tip customer service workers less and less , per aBankrate survey , DoorDash is testing a unexampled feature that aims to convince customer to tip their drivers before their Holy Order go far .
When a customer orders from a restaurant on DoorDash yet sneak in $ 0 in the tip amount , a pop - up will seem that suggests they append a backsheesh to get their order accepted and delivered faster . If a user still does n’t leave a tip , the food pitch app will prompt them a 2d time with a admonition that tell , “ Dashers can pick and choose which orders they require to do , ” implying that it ’s in all likelihood their ordination may be rejected .
“ As independent contractor , Dashers have full exemption to accept or reject offers based on what they view as worthful and rewarding , ” company voice Jenn Rosenberg wrote in a provide statement to TechCrunch . “ While the vast majority of customers do leave a tip , offer that do n’t let in a bakshis can be seen as less suitable . ”
Pre - tipping is a strange construct if you think about it . No one in the U.S. would slant a server as soon as they go in a restaurant . However , get a repast brought to your doorstep deserves baksheesh disregarding of whether the food is gamy - caliber or not . And it makes sense that gadget driver would be more motivated to speedily fulfill a pitch if they knew they were being tipped ahead of time . ( Some customers opt to give a hard cash tip , but it ’s not guaranteed . )
DoorDash has been piloting the tip reminder screen for a few months to randomly choose customers across the United States and Canada . The companionship will roll out the feature more loosely once it has proven successful . According to anofficial blog military post , there has been a “ meaningful decrease in no - confidential information orders , ” yet DoorDash declined to provide a percentage .
“ It ’s not positioning specific , think of one client might see the warning in their metropolis and another may not … As with anything we fly , we look forward to closely analyzing the outcome and feedback , ” Rosenberg told us .
The caller also wrote that the tryout will not involve “ DoorDash ’s commitment to quality or how orders are fulfilled , ” and customers will always have the choice not to fee .
Join us at TechCrunch Sessions: AI
Exhibit at TechCrunch Sessions: AI
DoorDash tests a feature that honour exploiter for dining out , not put in
