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Logistics company FedEx announced its own commerce weapons platform called FDX today . The political platform will likely compete against Amazon by offering merchants armed service like demand generation , fulfilment , tracking and post - purchase experience , include return .
The company said that FDX is currently in private prevue with plans for a wider launching in fall 2024 . business can register their pastime in try it outthrough a form . The troupe did n’t mention any brands that are part of the pilot computer program .
FedEx ’s proclamation has a lot of marketing buzzwords , include “ data - driven , ” “ digitally - led ” and “ terminate - to - remnant e - Commerce Department solution for businesses of all size of it , ” but is lean on details like how it will compete with subsist platforms .
The ship’s company enounce that merchandiser could utilize FedEx ’s Robert William Service such as ShopRunner — an e - commerce political program itacquired in 2020 — to reach client , show estimated delivery time on web site , manage carts , track packages , record the carbon copy emission impact of pitch and manage returns .
FedEx clear up that it is not entering into a marketplace job to serve consumers .
“ We ’re not in the business enterprise of the marketplace . We ’re trying to help businesses build the best possible experience from requirement to post - purchase . We ply them the digital capabilities and insights and they own the experience with their consumer , ” FedEx interpreter Christina Meek told TechCrunch in a program line .
Amazon has been offer Fulfillment by Amazon ( FBA ) for years now to allow merchant use the company ’s shipping and logistics infrastructure .
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In 2022 , Amazon started allow third - party merchant who already use FBA to number Prime - eligible items on their own sites . In January 2023 , the e - commercegiant expanded this feature to all U.S. merchantsand also allowed them to show Amazon critique of an point on their site . Last November , Amazon launched new perquisite forBuy with Prime , such as well-heeled takings and customer backup .
Last yr , The Wall Street Journalreported that Amazon has been outpacing rivals FedEx and UPS in term ofpackage deliveries in the U.S.
In 2019 , FedEx ended bothair expressandground deliverycontracts with Amazon . At that prison term , the Tennessee - based company allege that Amazon exemplify only 1.3 % of taxation for the 12 - calendar month time period that stop in December 2018 . In December 2019 , Amazonblocked third - party merchants from using FedEx ’s undercoat saving armed service for Prime load , which was reversed a year later .
