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An on-going “ service interruption ” at administration contractor colossus Conduent spark off outages across several U.S. state , leaving resident without access code to some benefit and documentation payment .
A person intimate with the incident told TechCrunch the outage was due to a cyberattack . Conduent spokesperson Sean Collins acknowledge the company ’s outage was on-going but declined to do question or find out a cyber incident .
“ We are presently experiencing a service interruption affecting some app while we have restored service over the past few days . The Conduent technology squad is working hard to resolve any remaining egress , ” Collins said .
Wisconsin ’s Department of Children and Families told residentsin a social media post on January 17that it was unable to process child support defrayment across the state for much of the week . The section said four states , including Wisconsin , were affected by the outage at Conduent . Department spokesperson Gina Paige said its service was restored January 19 but deferred commentary on the causal agency of the outage to Conduent .
Oklahoma Human Services , which manage the state ’s intellectual nourishment assistance course of study , told residents ina social culture medium poston January 9 that Conduent ’s customer service rail line was attain by the “ technical outage . ” Spokesperson Casey White told TechCrunch that the commonwealth ’s organization are “ put to work as wait ” and that it go through “ no outage related to security at Conduent . ”
In June 2020 , Conduentconfirmed a ransomware attackseveral days after reporting a service of process interruption . The Maze ransomware work party claim credit for the severance and subsequently published various documents steal from the company ’s scheme .
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