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Earlier this hebdomad , some U.S. customer of Kaspersky ’s antivirus were surprised to ascertain outthat the Russian - made software vanish from their reckoner and had been replace by a young antivirus called UltraAV , owned by American company Pango .

The move was the result of the U.S. government’sunprecedented banning on Kaspersky , which prohibited the sales event of any Kaspersky software in the country . The ban on sell the company ’s software package became effective on July 20 , while the ban on offer subsequent surety updates to survive customers will become in effect on September 29 .

A spokesperson for Pango , the cybersecurity fellowship that have UltraAV , defended the automatic migration , which in practice meant approximately a million U.S. Kaspersky customer became UltraAV customers overnight . At a technical degree , that meant Kaspersky uninstalled itself from customers ’ machines , and UltraAV installed itself , without any user interaction .

That lack of user fundamental interaction — or request for consent — is what bewildered and concern some former Kaspersky client .

“ fundamentally , on my computers , Kaspersky pushed an uninstall of the Kaspersky product and push an automatic install of UltraAV & UltraVPN onto my computers , ” Avi Fleischer , a former client of Kaspersky , had previously told TechCrunch . “ They should ’ve give me the choice to take on UltraAV or not . ”

“ They should NEVER press software program onto someone ’s estimator without explicit permission , ” said Fleischer .

Kaspersky ’s spokesperson Francesco Tius told TechCrunch that “ the migration outgrowth depart at the beginning of September , of which all Kaspersky customers in the U.S. eligible for the changeover were inform in an email communication . ” Tius say that for Windows users , the transition “ was done mechanically . ”

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Tius said in the e-mail that this was done to check Windows users “ would not see a gap in protective cover upon Kaspersky ’s way out from the market . ” ( Windows 10 and 11 have their own baked - in antivirus made by Microsoft , called Defender . If a Windows drug user has a third - party antivirus , and then uninstalls it , Defender change back on automatically , according to Microsoft . )

Users on Mac , Android , and iOS gimmick , on the other paw , “ needed to manually set up and trip the service come the instructions on the electronic mail , ” sound out Tius .

Tius blame the fact that some users were unaware of the modulation on them not having “ an email registered with Kaspersky . ”

“ These user were inform of the conversion via in - app message only , ” said Tius , who also point toan FAQ posted on UltraAV ’s website . Neither the in - app message , nor UltraAV ’s website , explicitly say that Windows users would experience a software uninstalling itself and installing a all dissimilar software . On top of that , UltraAV is a brand - new antivirus with no premature raceway record or published security audit , adding to the concerns of customers .

Pango representative Sydney Harwood made for the most part the same points as Tius in a series of emails with TechCrunch .

Rob Joyce , the former director of cybersecurity at the National Security Agency , wrote in a serial of posts on Xthat this automatonlike migration showed why granting Kaspersky software trusted access to anyone ’s computer was a “ huge risk . ”

“ They had total ascendency of your car , ” wrote Joyce .

Martijn Grooten , a cybersecurity advisor and the former editor program of Virus Bulletin , a publication cover the antivirus industry since 1989 , told TechCrunch that “ ultimately , if you put in computer software , it can update itself to become something entirely Modern , change stigmatisation and/or change ownership . ”

“ That ’s all a peril you implicitly accept and all of it happens regularly , ” he said , adding that he does not think another time an antivirus did the same thing . “ They should have probably inform people better , given that certificate software depends on trustingness , but even in that lawsuit , some multitude would have ignored the warning . ”