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Kaspersky Internet Security software is seen at the store in Krakow, Poland on December 30, 2021.

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“It’s just a lot of time lost for nothing,” another U.S.-based Kaspersky reseller told TechCrunch

Last week , the U.S. government announced an unprecedented banon merchandising in the United States any computer software made by the Russian cybersecurity business firm Kaspersky .

Just day after the prohibition ’s announcement , some American companies that are official Kaspersky resellers — or oversee service provider ( MSP ) pardner — say they have been left confused , angry and worried about how the ban will bear on them .

The Commerce Department ’s Bureau of Industry and Security , which called it a “ first of its kind ” ban , said it took action because the antivirus and security software manufacturer is headquartered in Russia , which poses unacceptable cybersecurity and concealment risks for Americans .

Top executives at Kasperskywere also sanctioned , efficaciously barring U.S. line and customers from pay Kaspersky beginning July 20 , when the ban on selling the software to new customers set about . Kaspersky will be let to leave package and security measure updates to existing U.S. customer until September 29 , after which the updates will stop and Kaspersky ’s software package will become far less effective .

Inits online direction , the Commerce Department know that U.S. businesses will no longer be tolerate to resell Kaspersky package after the banning takes burden , but offers little guidance for those impress businesses . A spokesperson for the Commerce Department did not cater comment when reached by TechCrunch

TechCrunch address to people persist four companies whoare name on Kaspersky ’s prescribed websiteas MSP collaborator in the United States . All four companies criticized the impending prohibition .

Avi Fleischer , the founder of Technical difficulty , told TechCrunch that not only does he sell Kaspersky to his customers , he also use its products on his headphone and personal computer . He added that the ban is “ annoying , to say the least , ” because he will now have to find another antivirus society and transmigrate all his customer to the new product , which will be him meter and money .

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“ It ’s just a lot of metre fall behind for nothing . And I do n’t see how I can even really send finish user for this , ” Fleischer said in a phone call . “ It was my suggestion that they apply Kaspersky and now Kaspersky is being banned by the United States administration . What am I supposed to do ? ”

Fleischer said that he has between 300 and 400 customer endpoints — meaning computers or servers — running Kaspersky software aright now . And transmigrate all of his customer to another supplier is not just an issue of uninstalling Kaspersky and installing a competitor ’s antivirus . He excuse that once he switches to a different software , he will have to check that that the new software is properly configured , that it does n’t break other programs that are mesh - based , and that its firewall rules are in good order set .

“ So you have to make certain that when you do the migration over to another product , that all of those thing — those exclusions and form — are manually put into the novel product , ” he said .

Fleischer said he antecedently migrated his customers from a dissimilar antivirus to Kaspersky , and it accept him two months to complete the transition .

Danny Falin , the president of Georgia IT Consulting , say that the ban is “ a essence ” on his company , his client and other MSP service , and that the banning is a “ political ” determination by the Biden administration that will only damage Americans in the end .

“ trillion of U.S. consumers [ use Kaspersky ] for home [ antivirus ] … Biden is n’t punishing Kaspersky , he is punishing us , ” Falin told TechCrunch in an email .

Falin said that he and his society “ will stay put with Kaspersky as long as we can , it is a good company . ”

“ I will deal it as long as they keep going it . I do n’t discover what we sell and make as a company but [ the ban ] will hurt because they are garish and a better caller than many here , ” he added .

William Finnigan , the owner of Office Smith , another Kaspersky MSP partner , told TechCrunch that , as of now , his company is still a better half , but also that the ban “ is stimulate me problems , ” because it ’s undecipherable who is going to refund the clients who use it and will have to stop using it .

“ I ’m trying to cypher out what remedies my clients have from my wholesalers ( company want their money back ) . I wish it had just been a forbiddance on future sale , but the fact that it will actively embarrass updates from Kaspersky starting at the end of September is a huge job for the caller and their clients , ” Finnigan said in an email . “ It is unclear what costs , if any , will leave as the wholesaler and Kaspersky have n’t yet decided what they are going to do . ”

The person who runs Adkins IT Support , who did not provide their name , severalise TechCrunch in an email that the ban and subsequent sanctions against Kaspersky executives “ are arrant bulls — t. ”

“ ​​I have been forced to discontinue my MSP partnership with Kaspersky against my will . With very picayune time to do so , I now have to interchange package that has been a true seam of defense for my client because of geopolitical posturing , ” they said .

The proprietor said that the design going onward is to proffer Kaspersky contender to his clients , and that the fiscal impact their company will withstand will count on the pricing of those competitors and how that compares to the previous pricing for Kaspersky .

It ’s undecipherable how many people use Kaspersky in the United States . The company does n’t provide numbers broken down by country , and a interpreter did not respond to a petition for comment . On its prescribed site , Kaspersky say that it has more than 400 million single customer , and over 240,000 corporate customer worldwide .