Topics
Latest
AI
Amazon
Image Credits:Universal Images Group Editorial / Getty Images
Apps
Biotech & Health
Climate
Image Credits:Universal Images Group Editorial / Getty Images
Cloud Computing
Department of Commerce
Crypto
endeavor
EVs
Fintech
fundraise
Gadgets
Gaming
Government & Policy
Hardware
layoff
Media & Entertainment
Meta
Microsoft
privateness
Robotics
surety
societal
Space
Startups
TikTok
shipping
speculation
More from TechCrunch
Events
Startup Battlefield
StrictlyVC
Podcasts
video
Partner Content
TechCrunch Brand Studio
Crunchboard
touch Us
U.S.-based money transfer colossus MoneyGram has blamed an unspecified “ cybersecurity issue ” for an ongoing daylight - tenacious outage affecting the company and its user .
Ina post on Xon Monday , MoneyGram allege it had “ identified a cybersecurity issuing affecting certain of our [ sic ] systems . ” The companypreviouslysaid a “ web outage ” was the campaign of the publication .
“ Upon detection , we immediately establish an investigation and took protective steps to treat it , including proactively get systems offline which bear on internet connectivity , ” MoneyGram ’s late update read . “ We are working with leading outside cybersecurity expert and coordinating with law enforcement . ”
MoneyGram is the world ’s secondly - largest money transfer provider , serving more than 50 million hoi polloi in more than 200 area and territories each twelvemonth . MoneyGram says it processes more than $ 200 billion in transactions per annum . In 2023 , MoneyGram was purchase for $ 1 billion by individual equity business firm Madison Dearborn Partners .
MoneyGram has n’t confirmed the nature of the cybersecurity incident , nor has it sound out whether customer datum is affected .
The incident begin on Friday and appear to have broadly impacted the company ’s operation . Customers are unable to make both in - soul and online payments , and both the company ’s website and app stay down at the time of publication .
MoneyGram spokespeople could not be turn over for comment . TechCrunch received a leap - back error stating our e-mail could not be delivered .
The outage also appears to have move MoneyGram partner around the Earth .
On Monday , the Bank of Jamaicasaid on Mondaythat “ remitment caller that declare oneself MoneyGram services in Jamaica are ineffectual to get to the MoneyGram weapons platform to institutionalize remittances abroad or pay out remitment payoff to recipients in Jamaica . ” The U.K. ’s Post Office , which offer MoneyGram services , alsostates on its websitethat , “ For now , you ca n’t utilise MoneyGram services online or in branch , including online bread and butter . ”
MoneyGram has n’t yet say when it expect its services to resume . In a briefupdateon Tuesday , MoneyGram said it was defecate progress in restoring some of its key organisation .
A spokesperson for the New York State Department of Financial Services , which in 2022 fined MoneyGram for anti - money laundering failures , told TechCrunch it is “ closely monitor the billet and our expert squad engages with influence entities as appropriate . ”
Updated with comment from the NYDFS
