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Mr. Cooper , the mortgage and loan giant with more than four million customers , has confirmed customer data was compromised during arecent cyberattack .
In anupdated noticeon its website release Thursday , Mr. Cooper said that it was “ still investigating what data may have been exposed , ” though it remains indecipherable what variety of cyberattack hit Mr. Cooper ’s systems .
“ Mr. Cooper does not store banking data associate to mortgage defrayment on our system . This information is hosted with a third - party provider and , based on the data we have to date , we do not believe it was affected by this incident , ” the society summate .
The notice allege that the caller plans to send notices to affected customers “ in the come weeks . ”
The outage affecting the mortgage and loan giant ’s systems continues into its second week . Mr. Cooper said it washit by a cyberattack on October 31 , which it disclosed two daylight later . The company said it straight off close down its system to limit the cyberattack .
TechCrunch has heard from several customers affected by the cyberattack , who say they have been unable to lumber in to their report .
Ina separate filingwith the U.S. Securities and Exchange Commission , Mr. Cooper said it expects to incur up to $ 10 million in extra marketer costs during its fiscal fourth quarter , adding that it does not expect a real impact to its business .
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Mr. Cooper interpreter Christen Reyenga set back our petition for comment to a third - party public relations house , which reiterate Mr. Cooper ’s update public instruction , but did not resolve our specific questions or say if the company has receive any communication from the hackers . Mr. Cooper did not make CISO Scot Miller useable for an consultation , when request by TechCrunch .
Do you work at Mr. Cooper and know more about the cyberattack ? you’re able to touch Zack Whittakerby electronic mail atzack.whittaker@techcrunch.com . You also can partake in single file and documents with TechCrunch via ourSecureDrop .
Mortgage and loanword giant Mr. Cooper find fault cyberattack for on-going outage
