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The U.S. state of Nebraska has sued the wellness tech giant Change Healthcare over a serial publication of supposed surety failings that resulted in a diachronic data breach exposing the sore health information of at least 100 million Americans .
Ina complaint filed this week , Nebraska ’s attorney general Mike Hilgers claims UnitedHealth - possess Change Healthcare flunk to follow up proper security measures , direct to what he describes as a “ historic ” data break in terms of wallop and order of magnitude .
This amount after it wasrevealed in October that more than 100 million Americanshad their sensitive medical datum stolen during a February ransomware attack on Change Healthcare . This information included personal information such as addresses and phone number ; health data including diagnoses , medications , and treatment program ; and financial and banking data . Change Healthcare continues to notify affected individuals about the data point breach , and the last number is anticipate to be mellow than 100 million .
Hilgers said in his ill that Change Healthcare ’s “ unsuccessful person to implement basic certificate protection ” exacerbate the extent of the cyberattack , which wasattributedto the Russian - talk ALPHV ransomware gang . The complaint aver that the health tech giant had poorly segmented IT system that allowed the hackers to travel freely between waiter , and that Change Healthcare had failed to apply multi - factor authentication on its systems , which mean they could be accessed with just a username and password .
The complaint also reveals some previously unreported information about the incident , let in new detail demonstrate that the hackers gain access to Change Healthcare ’s meshwork using the username and password of a “ small - level client bread and butter employee , ” which Hilgers said was posted to a Telegram group known for selling stolen credentials .
With access to this “ basic , user - story ” account , which did not have administrator access , Hilgers ’ complaint alleges that hackers were capable to break into the waiter that host Change ’s medication management software , SelectRX . From there , the hackers created privileged accounts with decision maker capability , include the ability to access and delete all files .
“ For over nine day , the hacker navigated Change ’s system undetected , make privileged administrator accounts , installing malware , and exfiltrating terabytes of tender data , ” the ailment order , add that the attack was only detected when files were encrypted , lock out the company from its own data .
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Hilgers is also process Change Healthcare over its aver unsuccessful person to advise affected individuals about the datum breach , which he allege touch on at least 575,000 Nebraskans . Hilgerssays the country published its own noticealerting house physician to the breach because Change Healthcare still had not provided poster to those involve until some five months after the cyberattack .
“ As of the particular date of this complaint , the State of Nebraska believes that Defendants have still fail to provide written bill to many affected Nebraskans of the rupture , leave citizen more vulnerable to exploitation of the sensitive personal financial , wellness , and identifying information , ” the complaint says .
The Nebraska attorney full general is ask a courtyard to order Change Healthcare to pay damages “ for the harm get to Nebraska residents and healthcare providers , ” which Hilgers says were forced to deliver care without receiving payment for insurance claims .
The incident also caused widespread operable hoo-ha , leaving patients without necessary medications and treatments .
UnitedHealth voice Katherine Wojtecki secern TechCrunch : “ We believe this case is without virtue and we intend to represent ourselves vigorously . ” The company reiterate in its instruction what it told TechCrunch in July , that Change Healthcare ’s review of the stolen datum was “ in its last stages . ”