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Speaker manufacturerSonosis seeing some significant changes . Patrick Spence , the ship’s company ’s chief executive police officer ( pictured above ) , is leave alone the companionship after eight years in the job . Tom Conrad , the carbon monoxide gas - laminitis of Pandora and a Sonos board penis , is step in as interim CEO start today .

Last year was complicated for the speaker manufacturing business . The party discharge a major update to its software platform , but it was crippled with bugs and removed some long - standing features .

While this could be problematic for any brand , it ’s a major subject for a brand like Sonos , since it ’s known for the reliability of its products . The main hope of Sonos speakers is that you may corrupt several speaker , and they will seamlessly work together across elbow room and music services .

As a result of the whacky update , the company spend a ton of time fixing its software program and releasing updates to take feature back and make everything work more dependably . But it could n’t get ahead of the tough newsworthiness , so products got delayed and sales have accrue .

More recently , Sonos started embark unexampled product again , releasing theSonos Ace headphonesandArc Ultra soundbar , but it seems like its reputation has been tarnished , and it ’s going to be difficult to recover — sale of the Ace headphones have beendisappointing .

In August , the companylaid off100 employees , or about 6 % of its workforce at the metre . tax revenue fell 16 % in the fourth quarter of 2024 compared to the same quarter in 2023 .

Tom Conrad , the company ’s interim CEO , has had a recollective career in technical school . After serving as the first CTO of Pandora , he joined Snap as VP of Product , and he was also the chief intersection officeholder of the short - lived video streaming service , Quibi . More late , he createdZero , a fasting app .

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“ I mean we ’ll all agree that this twelvemonth we ’ve let far too many people down . As we ’ve seen , getting some important things right ( Arc Ultra and Ace are remarkable product ! ) is just not enough when our customers ’ alarm system do n’t go off , their tyke ca n’t hear their playlist during breakfast , their surrounds do n’t flaming , or they ca n’t pause the euphony in clip to answer the buzzing buzzer , ” Conrad wrote in an email to Sonos employees obtained byThe Verge .

As Conrad ’s novel title suggests , Sonos ’ board is search for the fellowship ’s next permanent CEO.Sonos sharesare currently up 3.3 % in pre - market trading .