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Spotify claims Apple may again be in ravishment of European regulation , theDigital Markets Act ( DMA ) , which requires interoperability from big engineering caller nickname “ gatekeepers . ” This time , the consequence is n’t about in - app purchases , links orpricing entropy , but rather how Apple has stop the technology that allow Spotify users to control the volume on their connect devices .
When pour to connected devices via Spotify Connect on Io , users were previously able to employ the physical buttons on the side of their iPhone to adjust the volume . As a result of the modification , this will no longer ferment .
To crop around the outlet , Spotify iOS user will alternatively be directed to use the volume slider in the Spotify Connect card in the app to control the volume on connected devices .
The troupe observe that this issue does n’t affect users control the volume on iOS Bluetooth or AirPlay sessions , nor user on Android . It only applies to those listening via Spotify Connect on iOS .
As a result , Spotify iOS users globally will be steer to habituate the raw in - app volume slipper beginning on September 3 .
Notably , the company also claims that Apple ’s move to discontinue the technology it was using could be considered a violation of the DMA — specificallyarticle 6(7 ) , which state :
6(7 ): The door guard shall provide providers of servicing and provider of computer hardware , free of charge , effectual interoperability with , and access for the purposes of interoperability to , the same computer hardware and software features access or controlled via the operating system or practical assistant listed in the designation decision pursuant to Article 3(9 ) as are available to services or hardware provided by the doorman .
Furthermore , the gatekeeper shall appropriate line of work users and alternate providers of services provided together with , or in support of , core platform services , free of heraldic bearing , effective interoperability with , and access for the purposes of interoperability to , the same operating system , computer hardware or software features , regardless of whether those features are part of the operating system , as are available to , or used by , that ostiary when supply such service of process .
The streamer say that it made requests to Apple to innovate a similar solution for third - political party developers corresponding to what is already offered to users of the Apple HomePod or Apple telecasting devices . However , Apple told Spotify that it demand apps to desegregate with HomePod to enter the technology that controls the volume on iPhones .
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That means that Spotify is not able to apply the same technology that Apple Music does on iOS . This is unlike from how other companies like Google and Samsung manage access to similar technology , Spotify direct out .
The technology Spotify was using for Connect was already degraded before being discontinue , the streamer claims . Spotify tell that the experience using the iPhone volume buttons was often unstable , lead in glitch like volume spike during session . The raw interface will allow more consistent volume mastery , it said .
Further selective information about the change is documented onSpotify ’s Customer Support page . Apple did n’t now return a request for commentary .
