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Former Y Combinator startupTelliis helping companies facilitate the bottleneck that appears when a high - loudness of client essay to , for deterrent example , book naming . Its AI voice agent kick in and handle basic operations while handing off more - complex processes to human wheeler dealer . The Berlin - based startup has now rear $ 3.6 million in a pre - seed backing round go by Berlin ’s Cherry Ventures and Y Combinator .
Telli say its AI voice agents can perform a identification number of task , including automated callbacks and even closing deals .
The inauguration , which was founded by Seb Hapte - Selassie , Philipp Baumanns , and Finn zur Mühlen , has concentrated on make its agents blend in into troupe operations .
It ’s now claim to have attain revenue emergence of more than 50 % calendar month over month and has processed close to a million phone calls ( and all with only a six - person team ) out of the Berlin federal agency . Customers are spread across Germany , the U.K. , Latin America , and the U.S. , with plans for further expansion .
CEO zur Mühlen told TechCrunch that the founders got the idea after working at German unicorn Enpal , one of Germany ’s biggest startup succeeder : “ We scale the customer service people , and we saw at first hand how difficult call automation for customer acquisition is and how difficult it is to bring off performance . ”
He said that Telli ’s AI factor “ actually achieve outcomes like booking appointments , prequalifying leads , making product suggestions , and so on . ” The voices are create by charter voice actors , whose voice are then clone using the ElevenLabs or Cartesian AI voice - cloning platforms , he said .
The implicit in AI simulation Telli use vary between OpenAI , Claude , and others : “ We switch around . Our goal is always to give our client the best solutions that are out there justly now , ” he suppose .
