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The Federal Trade Commission is inquire Uber over whether it go against consumer aegis law by allegedly automatically signing people up for its Uber One subscription service and make it laborious to call off , according toBloomberg News .
The investigation was open originally this year after the FTC pick up customer complaint . Uber tell apart Bloomberg that its cancellation operation “ follows both the letter and the life of the police force ” and take customer can scrub in 20 seconds or less .
The FTC has been pushing company with subscription services to make them well-situated to call off lately . In October , thecommission finalizeda “ click - to - cancel ” rule that could bear upon everything from rain buckets service to gymnasium rank . But the rule is already beingchallenged in court .
In the day after Donald Trump acquire the presidential election , the FTC reportedly prove to get Uber to concord to a settlement — which Uber ’s lawyers apparently characterise as involve an “ enormous monetary amount . ”
