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The giant U.S. telco lost the information of around 110 million customers. Here’s what you need to know.

On Friday , AT&T sound out cybercriminals stole the phone records of “ nearly all ” of its customers , a data breach that will force the party to apprize around 110 million people .

AT&T said the stolen data include criminal record like which telephone numbers a certain customer called and texted , the entire count of calls and texts , and call durations for a six - calendar month period between May 1 , 2022 and October 31 , 2022 . AT&T said the stolen data does not admit any contentedness of outcry or texts , nor their clock time or date .

For some of the affected client , the cybercriminals were also able to steal cell website recognition numbers link up to sound shout and text messages , according to AT&T. This intend that — potentially — someone could expend this selective information to picture out the approximate locating of a customer .

“ This can reveal where someone lives , works , spends their free clock time , who they communicate with in secret including personal business , any law-breaking - based communication or typical private / sensitive conversation that need secrecy , ” said Rachel Tobac , a social engineering expert and founder of cybersecurity firm SocialProof Security . “ This is a big deal for anyone affect . ”

AT&T blamed the incident on a late breach at cloud service provider Snowflake , which has affected rafts of companies , includingTicketmaster , Santander BankandLendingTree subsidiary company QuoteWizard . At this point in time , it ’s unclear exactly who was behind the Snowflake breach . Mandiant , the cybersecurity firm hired by Snowflake to inquire , say a financially move cybercriminal group they distinguish as UNC5537was creditworthy .

The character of data stolen in AT&T ’s data rupture is typically referred to as metadata because it does n’t let in the contents of call or text , but only informationaboutthose calls and texts . That , however , does n’t think of there are no risks for the victims of this breach .

Tobac said that this eccentric of data do it easier for cybercriminals to impersonate hoi polloi you commit , get it easy for them to craft more believable social technology or phishing attacks against AT&T customers .

“ The aggressor know on the nose who you ’re likely to pick up a call from , who you ’re likely to text back , how long you communicate with that person , and even potentially where you were locate during that conversation due to the metadata that was stolen , ” said Tobac .

Runa Sandvik , thefounder of Granitt , a business firm that aid journalists and activists be more secure , said that “ even if you do n’t do anything ‘ crucial ’ or ‘ tender , ’ who you tattle to ; when ; and how often is still personal to you and should remain individual to you as well . ”

“ I consider everyone should be very angry about this and demand well from the telcos , it ’s not enough to say ‘ oh by the way of life your data was taken , we are sorry and are adopt this very in earnest ’ , ” Sandvik told TechCrunch .

Sandvik say it ’s more touch for higher - risk individuals touch by the breach . “ Some may moot interchange their numbers and using a unlike provider , but it just really depends on the circumstance . ” high - danger soul can also admit those who have a reason to shield their identity , such as survivors of domestic abuse .

Sandvik also said that using encrypted confabulation apps — like Signal , which does n’t hold the character of metadata AT&T just lost ; and WhatsApp — could be better for security department because these companies have a better track phonograph record of protecting user data .

Jake Williams , a cybersecurity expert and former NSA cyber-terrorist , secernate TechCrunch that the risk is nifty for patronage and intelligence targets following the AT&T breach .

“ Threat actors can expend this information to create pattern of life , ” state Williams . “ Call data records provide a riches of economic value for intelligence psychoanalyst . ”

Williams also enounce that it ’s potential hacker can flux this data with that of datum falling out , because “ previous AT&T incident mapped customer phone numbers to other place information , simplifying weaponization of the newly compromised data . ”

Call and text metadata is traditionally information that can be valuable for intelligence agencies . Some of the document leaked by former NSA declarer Edward Snowden more than a X ago give away thatthe U.S. National Security Agency was obtaining client metadata from Verizonin bulk on an “ ongoing , daily basis . ”

The U.S. government has long defended this praxis as an indispensable putz to fight against terrorism , and for the last decade serial administrationshave been reluctant to give up this capableness . A former intelligence officeholder , who asked to remain anon. because they were not authorized to speak to the press , told TechCrunch that there is “ a understanding telcos are so often targeted by alien service , ” citing endeavour to identify potential tidings beginning and assets .

“ In short , this data point is a atomic number 79 mine for understanding who sing to who , which can for case be used for developing human sources , ” said Williams .