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Yelp is releasing unexampled feature as part of its winter release , which include a more visual feed , AI - powered sum-up of business , and turn masking while get through businesses for good privateness .
Feed and discovery updates
The business find platform is update its provender on iOS — with an Android rollout planned in the next few month — to show more optic content , admit assemblage fromYelp Elitesand videos posted by businesses . Last year , the caller roll out the ability for users topost 12 - second video reviews . In the coming month , the vamp feed will also have these videos .
to boot , Yelp is rolling out a raw search experience for the iOS app , which will show pop search , recent search , and recently viewed businesses even before you typecast in a interrogation .
Similar to the home feed , the search results will include an range - forward experience that will show relevant images from the listings . Plus , for better discoverability , Yelp will feature “ multitude also search for ” and “ Popular dishes nearby ” ( through photos posted by reviewers ) carousel .
Last year , Yelp commence to highlight relevant reviews through AI with an update . The fellowship say it has improved that characteristic on the back remnant with the ability to match more inquiry . to boot , Yelp now uses AI to show a summary of a business when you spread its page . This is based on recent reviews post by substance abuser .
Yelp is also rolling out review - related updates , such as badge for review article , and more interactional review topic class to help users get start with a review . The program will pop out demonstrate the badges next to a exploiter ’s review in the next few months to establish that a person is likely passionate about this category .
Updates to services experience
Yelp is endeavor to colligate users to better service professionals by asking user query about the egress beforehand through a form . The form has questions such as the class of service , what you need to repair , and what the takings is .
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Plus , the caller allows you to send photos and picture to service pro so that you do n’t have to describe what you need just through text .
Yelp say previously when it shared your number with serving companies , they tend to call even after the project was ended . To keep user privacy , the ship’s company now utilise a temporary masked act — through a partnership with Twilio — to tie in you to businesses . The platform also gives you the ability to forthwith text business alternatively of get to start the app each time you want to chit-chat with them .
Last year , the companyannounced the “ Yelp Guaranteed ” programthat offered users up to $ 2,500 in a money - back guarantee if a project proceed ill-timed . Yelp said the shelter is now available across the U.S.
With the winter release , Yelp also rolled out the ability to send quick response to business sector and archive projects . For businesses , it is introducing a revamp home pageboy , a better onboarding experience with new budget recommendation for ad - sends , and a way to schedule consultations with Yelp advertising representatives .
Yelp , which is announcing its unexampled net profit on February 8 , posted a net gross of $ 345 million for Q3 2023 . At that meter , the society also somewhat fire its yearly revenue outlook for 2023 from $ 1.332 billion to $ 1.337 billion .
